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SERVICE BELL
Service Well is an easy to use Service Management System, consisting of an elegant Customer Pusher and a Management Call System Central. The Pusher allows Customer to call directly for a Service, or to ask for the Bill. The Call System Central assures that the servicing personnel is informed about the request and logs the service quality and performance indicators
Product Impressions
The Pusher
The Pusher is available in different housing colors.
Just adapting to the needs of its ambient
Light Indication
LEDs indicate visually to the service personnel what kind of service is requested (e.g. white = Waiter Call; yellow = Bill Request)
Solar Cell Charged
Solar cell on the bottom, recharges the unit without the need of external charger
PRODUCT FEATURES
The Customer Pusher communicates over a secure WiFi connection to the Service Management Central. It has an elegant design and includes on the pusher area Braille letter to permit Blind People read the key function (e.g. "Bill" or "Order). It is powered by a battery cell, which is charged by the solar cell on the bottom of the Customer Pusher. The Service Management Central manages all requests, assures information to reach the service personnel and meters service performance. The establishment owner or manager can select the necessary key-performance-indicators for performance analysis and team management
WiFi Connected
Secure WiFi connection to Central Unit offers communication stability also for long range applications
Accessibility Design
Accessibility Design
Concept offers best service performance and experience for ALL people
Control and Adjust
Control Light intensity, define Playlist and adjust Volume for ambient music, enable EV-charger,Control Sprinkler...
Elegant Design
Elegant Design
Suitable
for all type of establishments, color selection and customized pattern design possible
Performance Metering / Control
Overall Service Team Performance analysis and energy consumption metering
Intuitive
Intuitive Setup andUser Interface
SERVICE BELL IN ACTION
Any service has its moment of peak performance demand, which requires the servicing personnel to highest focus on the service level. In such situations, customer next table, may not receive immediately the expected attention, which may lead to loss of customer satisfaction on one hand and on other hand to frustration of the service personnel and service owner
